FAQs

A mental health wellness center is a facility that provides a range of services and therapies to promote mental health and well-being, including counseling, psychotherapy, medication management, and integrative holistic treatments.
A wellness center can treat a variety of mental health conditions, including anxiety, depression, PTSD, ADHD, bipolar disorder, and more.
Integrative holistic treatment is an approach that considers the whole person, including their physical, emotional, and spiritual well-being, and may include therapies such as yoga, nutrition counseling, medication, neurofeedback, and mindfulness practices.
In most cases, you do not need a referral to visit a wellness center. However, it is a good idea to check with your insurance provider to see if they require a referral for mental health services.

Many insurance plans cover mental health services, including therapy. It’s important to check with your insurance provider to see what is covered.
As apart of our company values we take our clinicians mental health very seriously and strive to provide the most relevant and individualized care for our clients.
We believe client’s and clinician’s should direct care, not big business. We have seen how, at times, the modern healthcare system is not designed for an individual’s success at meeting their treatment goals.
Insurance companies have profit margins to make and can significantly tie a medical professional’s hands. Not only does this cause many talented clinicians to avoid taking insurance, but it also severely limits your choices in choosing the right therapist for you. To make matters even more complicated, insurance companies often do not reimburse for couples or family therapy. They also do not allow couples or individuals working through trauma to choose a longer, more intensive structure to gain rapid resolution and instead default to a 1 hour per week model not suited for all therapy types, issues, or individuals. This can extend your treatment unnecessarily.
There are also several privacy issues to consider when using insurance. Insurance requires clinician’s to record and report a diagnosis. This diagnosis becomes a permanent part of the medical record and can lead to future denials of life insurance and higher health insurance premiums. Employer sponsored plans can request records leading to personal medical information released to an employer and unintended consequences. Additionally, records subpoenaed for court due to divorce, criminal or civil suits would also contain this sensitive information.
For that reason, although some of our associates may on rare occasions take insurance, for the most part, we are a cash practice. By being able to direct your therapy from start to finish based on clinical assessment and a customized treatment plan, we can assist in healing your hurts and helping you to work through your customized treatment plan as quickly and safely as you are comfortable with.
However, there are some clinicians that accept a limited number of insurance clients through a platform called headway. If you are seeing a provider who accepts insurance, you must fill out all necessary insurance and billing registration information that comes from headway (the insurance processor) via email at least 24 hours prior to your visit to confirm coverage. Failure to complete insurance onboarding and upload will result in you being billed at the self-pay rate.
In order to allow for more comprehensive and personal care, our office policy is for patients to pay for their services 24 hours in advance. For self-pay visits, we are happy to provide you with a “superbill” (similar to a medical receipt) that you can submit to your insurance for reimbursement. We have partnered with the Reimbursify app HERE to assist in patient reimbursement for self-pay costs.

Learn more here

The length of therapy can vary depending on the individual and the type of therapy being used. Some people may only need a few sessions, while others may benefit from ongoing therapy for several months or longer. It is our goal at Serenity Wellness and Counseling Center to ensure clients are provide with multiple options to heal as well as evidence based practices like CBT, DBT, and EMDR. By doing so, we hope to provide healing for our clients faster.

If you are struggling with a mental health condition or experiencing emotional distress, therapy may be helpful. It’s important to talk to a mental health professional to determine if therapy is the right choice for you.
We offer video sessions online and in-person sessions at our location in Cypress, Texas. Our video sessions we use a secure HIPAA compliant platform to offer video counseling. If you have any questions about this process reach out to us.
Sessions typically run around 53 minutes for psychotherapy. At times your therapist might request a shorter or longer session depending on the treatment plan. Medication management intakes are 60 minutes with follow up appointments range from 20-40 minutes depending on the needs of the client. Neurofeedback intake is 45 minutes and follow up sessions are 20-30 minutes.

Therapy
Student therapist $60 for individual and $75 for marriage/couples/family
Associate Therapist $130 for individual and $160 for marriage/couples/family
Licensed Therapist $160 for individual and $185 for marriage/couples/family
Medication Management Intake is $350 and follow up appointments are $175/$225. Now accepting most major insurance providers. Call to find out more
Ketamine Assisted Therapy Session $200
LENS Neurofeedback
1 hour intake is $150 currently being offered for Free

Follow up appointments are 20-30 minutes at a rate of $100 unless you are seeing someone else at our practice and then we will discount your session rate to $75.

This depends on what kind of services you’re receiving. For all sessions, please complete your intake paperwork online and bring your drivers license and any other document you deem necessary such a court paperwork.
If you’re working with us for child counseling or Teen Therapy, please note that your first session will likely be a parent session. In that case, please don’t bring your child.
Instead, bring your child’s intake paperwork and any documentation, including court documents pertaining to the child, such as custody and visitation orders. We will make copies of these for you and give you the originals back.

At Serenity Wellness and Counseling Center in Cypress we believe in a collaborate integrative approach to mental health.
For Child and Teen Therapy:
Your child’s therapist will typically see a child for three sessions and then have a follow-up parent session every forth appointment.
The follow up parent sessions allow for progress reporting as well for your child’s therapist to provide information and skills to you in order to work with your child on therapy goals at home.
However, in many cases, parents may attend all or part of a session with their child or teen. This may be necessary with younger children with emotional difficulties to allow parents to participate in learning skills to help regulate a child or to build safe attachment with children who has trauma or attachment issues.
Parents of teens may also enter therapy sessions to work on communication with their child or to learn skills alongside their child. Given this, please plan to stay at the counseling center during your child’s appointment. This is also important should an emergency arise. Please talk with your child’s counselor about your child’s particular case and therapeutic needs should you need to bring siblings to sessions.
For Couples:
Your Therapist will likely meet with each partner individually following the initial intake session. You may also be asked to complete several assessments to determine areas of your relationship that are working and those that may need more help.
After these individual sessions, your therapist will meet back with you as a couple to go over all assessment results and begin working with you to establish an agreed upon plan of treatment and a schedule that works best for the couple whether hourly, multi hour, or intensive therapy formats.
For Individuals:
Similar to couples, your therapist may assign assessments to better understand your particular strengths and areas for growth. You will work with your therapist to establish goals for treatment and have a clear understanding of what “being well” looks like for you.
We believe in working with client’s to create a custom treatment plan which will be done at follow up sessions. You will then begin working on those goals together in the following therapy sessions.
For Neurofeedback your initial session will include an assessment online to determine your protocol. Between session 3-4 we will have a brain map. to help fully understand progress we ask that clients complete a form within in 48 hours. This will be discussed at your session. Please utilize the same email when completing your initial intake assessment. Only 10 questions should be asked in the follow up assessment. You can find the form here.