Client Testimonials

Explore feedback from our valued clients

Our exceptional service is reflected in our remarkable 91% retention rate, our outstanding Google star rating, and an impressive 5/5 rating on JANE, based on feedback from clients who have experienced our sessions firsthand. These ratings and reviews showcase the transformative experiences our clients have had, highlighting their journeys of holistic healing, personal growth, and the profound positive impact of our integrative approach on their lives.

Retention Rate
0 %
Rating on JANE
0 /5
OUTSTANDING

Rating on Google (4.5 stars and higher)

Extremely professional and knowledgeable
Made me feel very comfortable as a parent to bring my daughter to them. highly recommend Serenity Wellness, It's the best place to be so you can overcome your emotional feelings or anything you need help with and move on!! it was Incredible To see How much they care for patients with the upmost compassion and respect, and this is very important as a parent. Also they are attentive and compassionate.
Nancy Gomez
You will not regret going to Serenity Wellness & Counseling
I highly recommend Nicole and her team at Serenity Wellness!! It's rare to find a facility that offers Neurofeedback, EMDR, Marriage & Family therapy as well as having clinicians who work with both children and adults. This center honestly has it all and the staff is at the top of their game. You will not regret going to Serenity Wellness & Counseling Center for your mental health needs!
Leigh Todd
All my questions were answered with great insight
Christa helped me tremendously with a relationship issue. She calmly listens and all my questions were answered with great insight. I came in with a heavy heart, having no idea what to do, and left her office feeling much more knowledgeable about how to handle the situation I had been dealing with.
Mike Lytle
I immediately felt at ease
Today was my first visit and I immediately felt at ease. Ruby is AMAZING! I love her honesty while also validating feelings. I’m so glad Serenity was recommended and I have already made my standing appointments. Ruby is kind, personable, and sincere. I’m excited and look forward to my next appointment.
Tanya Johnson
Serenity Wellness has truly changed my life in the best way
Thanks to Nicole and Bryan, Serenity Wellness has truly changed my life in the best way. I first started coming here a few months ago when I was at my breaking point of not sleeping for years. Nicole recommended I try the LENS Neurofeedback and it has worked wonders for my sleep/relaxation (in addition to the talk therapy). I wish I could give more than 5 stars!
Daisy Miller

Welcome to Our Feedback Page!

At Serenity Wellness and Counseling Center, we value your feedback and strive to provide a transparent and trustworthy platform for our customers to express their opinions. We understand that sharing experiences is important, which is why our review process is designed with your privacy in mind.
Christa helped me tremendously with a relationship issue. She calmly listens and all my questions were answered with great insight. I came in with a heavy heart, having no idea what to do, and left her office feeling much more knowledgeable about how to handle the situation I had been dealing with.
Mike Lytle
We hired Serenity Wellness & Counseling Center to come out to our speech and occupational therapy private practice to conduct a lunch and learn on team communication skills and how to have difficult conversations with parents. Nicole's team was well prepared, professional, and informative. They took time to answer our questions, and they kept us engaged. If you are considering a staff development for your company, I highly recommend Serenity Wellness and Counseling Center!
Emma Swearengin
Today was my first visit and I immediately felt at ease. Ruby is AMAZING! I love her honesty while also validating feelings. I’m so glad Serenity was recommended and I have already made my standing appointments. Ruby is kind, personable, and sincere. I’m excited and look forward to my next appointment.
Tanya Johnson
Thanks to Nicole and Bryan, Serenity Wellness has truly changed my life in the best way. I first started coming here a few months ago when I was at my breaking point of not sleeping for years. Nicole recommended I try the LENS Neurofeedback and it has worked wonders for my sleep/relaxation (in addition to the talk therapy). I wish I could give more than 5 stars!
daisy miller
Serenity is amazing! They are all super warm and inviting! The whole team is really knowledgeable and they worked with me to find a therapist who fit my needs and schedule. My experience with them has been great so far and I’m really happy to be able to keep working with them!
Mackenzie Smith
I have struggled with ADHD and sleep issues for years. I was even resigned to the idea that I would most likely not sleep through the night anymore. That has all changed thanks to LENS Neurofeedback treatments at Serenity Wellness and Counseling Center. After a few sessions I began to notice improvements in my energy and concentration during the day. After my latest treatment I am thrilled to say that I have slept through the night 6 out of the last 8 nights! I am amazed by the improvement. Nicole and her team are supportive and encouraging. I’m so thankful I listened when she encouraged me to try LENS Neurofeedback.
Jonathan Semro
As a provider I refer here regularly and know my client will get exceptional service and healing! I highly recommend Bryan for the LENS. He is knowledgeable and passionate about helping people heal with this amazing neurofeedback tool.
Kelly Peyton
Extremely professional and knowledgeable. Made me feel very comfortable as a parent to bring my daughter to them . I highly recommend Serenity Wellness, It’s the best place to be so you can overcome your emotional feelings or anything you need help with and move on!! it was Incredible To see How much they care for patients with the upmost compassion and respect, and this is very important as a parent. Also they are attentive and compassionate.
Nancy Gomez
Nicole and the ladies at Serenity are always quick to respond and get appointments scheduled. They provide a vast array of different therapies and are extremely helpful, knowledgeable, and down to earth. Love that they see all age ranges and have a therapy dog! Nothing but good things to say about the therapy quality and the wonderful people who work here.
Stoni Johnston
Aside from making the decision to talk to someone in the first place, the hardest part for me was finding someone I was really able to connect with and open up to. That concern immediately melted away once I started talking with Nicole. I absolutely recommend Serenity to anyone looking to improve themselves and the quality of their life
gil levy
Serenity Wellness & Counseling Center provides a wonderful opportunity for me to learn and practice the counseling skills that I am learning in the Clinical Mental Health Counseling Master's program at Houston Baptist University. Nicole Bankhead is a knowledgeable and invigorating leader of an incredible counseling center. She is leading me to learn progressive techniques and counseling skills. I am fascinated by how she works with clients and implements different modalities that best suit her clients. I especially enjoy observing Nicole treating trauma by using EMDR. The other counselors in this practice are dynamic and well-trained in specialty areas. I enjoy shadowing and observing these talented counselors in action. I am thankful for Serenity Wellness & Counseling Center and how working here is growing me as a student counselor.
Annette Brashears
Have never before felt this comfortable. Nicole Bankhead has helped me tremendously and I am forever grateful. She helps me evaluate and understand how I am feeling and has given me excellent tools to use going forward. You won't regret making an appointment at Serenity Wellness and Counseling.
Casey Kemp
The services received for my daughter have been fantastic. She is learning to communicate which had led to several epiphanies to our relationship and allowed me to improve and change parenting techniques to be more successful. CBT is life changing. I am included in the care and treatment of my child as well as being given techniques to help. Serenity has been a blessing to our family. The road is long but we are capable of mapping it now. Tiffany and Nicole are both amazing. These ladies know their field. We now have hope!
R J
I highly recommend Nicole and her team at Serenity Wellness!! It's rare to find a facility that offers Neurofeedback, EMDR, Marriage & Family therapy as well as having clinicians who work with both children and adults. This center honestly has it all and the staff is at the top of their game. You will not regret going to Serenity Wellness & Counseling Center for your mental health needs!
Leigh Alanna Todd
If my checkbook would allow, I'd book daily sessions. I always leave feeling refreshed and with a positive outlook. My sessions have turned my everyday-gloom into a view of optimism. I will forever be thankful for the direction my life has taken after counseling, and I have Nicole to thank for that. I'm a better colleague, wife, parent, daughter, and friend. Thank you x 1million.
Jaclyn Smith
Nicole at Serenity Wellness Counseling has honestly changed my entire way of thinking and thus, my life. I understand I put in a lot of work too, but without her tools and guidance I don’t know how I would have continued to cope throughout my life. She practiced EMDR on me, and while I have been in therapy for over a decade, and used EMDR as a resource before, it has never been this effective. She took her time getting to know me, therefore, was able to get down to the real roots of my issues, in order for me to really recover. I have recommended her practice to several friends. I will continue to see her. Everyone in my life has noticed a drastic change, and are so grateful to her and Serenity. There is no price tag you can put on just enjoying life and making the most when this world can SEEM pretty intense and scary. Invest in yourself. It’s worth it. Thank you guys so much!
Jenn Landry
My family and I absolutely adore Tiffany! She is an amazing therapist. She has worked with my entire family. We have learned and grown so much with her guidance. We would not be the strong family unit that we are today without her. She is amazing with all age groups. Thank you Tiffany for all that you've done and continue to do!
Kimberly Gullick
Nicole and the counselors at Serenity Wellness are the best. They have helped my daughter, Dona with her issues and we feel that they are the best.
Michele Reed
Serenity is a fantastic therapy facility. Tiffany Priska and her colleagues take an ideal approach to mental health care by incorporating therapy AND wellness into their treatment plans. The individual as a whole is treated and this is the type of care that mental health should always encompass. I HIGHLY recommend Serenity Wellness & Counseling!
Stacey Sullivan
Tiffany is really a life saver! She helped me greatly and has a very comforting personality which helps 10x more! The place is beautiful, everything about Serenity Counseling is amazing! Definitely recommend if you need counseling!
Lexi Harper
I been doing EMDR with Nicole for about 5-6 sessions now and I have had an amazing experience and getting through my ptsd & trama situation, I have seen such great growth from where I was to we’re I am now! i recommend doing EMDR and Nicole is amazing!
Jordan Henley
My experience with Nicole has been above and beyond expectations. Highly recommend for all counseling and LENS Neurofeedback needs
Dona Strohbehn
The environment was the most comforting i’ve ever experienced. Everyone was so welcoming and kind. There were methods I had never used before but they made sure I understood them and was comfortable before moving forward. Will for sure be coming back.
Averie Smith
through thick and thin tiffany has helped me from my darkest moments to my brightest. i’m not really good with words but she and her team is amazing. yes they’re worth it. period
Camden Delisi
The team at Serenity Wellness & Counseling is amazing! Always making us feel at home . I love that we can do counseling, yoga, and nutrition.
Julie Fenton
Tiffany has been so helpful. She was the perfect fit for what our family needed!!
Deborah Brenner
Really good place to go , very safe and comfortable !
Marissa

Anonymous and Optional:

Your reviews are entirely anonymous, and you have the choice to share your thoughts or not. Your identity is safeguarded, allowing you to express yourself freely without any reservations.

Your Words, Your Way:

Rest assured that your feedback will not be posted on our website or Google for public viewing. We believe in giving you the power to voice your thoughts without the pressure of them being publicly displayed.

Focus on Ratings:

What you’ll find here are ratings based on the feedback we receive. We want you to have a clear understanding of the overall sentiment while respecting your privacy and preferences.
At Serenity Wellness and Counseling Center, your satisfaction is our priority, and our commitment to transparency extends to our feedback process. Thank you for being part of our community, and please continue to share your valuable insights with us.
 
Your feedback drives us forward.

We always aim to help everyone. Please let us know if we fell short, so we can send your concern straight to the top.

I had a good experience

I had a bad experience

How would you like to review us?

Leave us a review

How can we improve?